Frequently Asked Questions
Everything you need to know about Pridola Design products and services.
What is the standard shipping timeframe for furniture and decor?
Most decor items ship within 3-5 business days, while larger furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery partners.
Can I return a product if it doesn't fit my space?
Yes, we offer a 30-day return policy for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
Are the materials used in Pridola Design products sustainable?
We prioritize eco-friendly sourcing. Many of our collections feature FSC-certified wood, recycled textiles, and non-toxic finishes to ensure safety for your home and the environment.
Do you offer international shipping?
Currently, we ship to the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
How can I track the status of my home delivery?
Once your order ships, you will receive a confirmation email with a tracking number. For large furniture deliveries, our carrier will call you to schedule a specific delivery window.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Klarna and Affirm for larger home investments.